What AI marketing automation actually is

The phrase sounds bigger than the thing.

It is three parts, and one of them is you.

  1. It is a queue, not a robot

    Something makes work. Something else holds it until it is checked.

    Nothing decides anything on your behalf.

  2. Three parts, in order

    Make. Check. Send.

    Most tools automate the first. The interesting question is the second.

  3. The check is where a person stays

    In Mutator every post carries a person's decision, recorded with their name.

    That is not a safety feature bolted on. It is the shape of the product.

    TipAny tool that offers to remove the check is offering to remove the accountability.

  4. What it does not do

    It does not know your customers.

    It does not decide what your brand sounds like.

    It does not tell you whether the idea was any good.

  5. Automate the repetition first

    The parts worth automating are the ones you already do the same way twice.

    Making the fourth variation. Posting at nine. Writing the caption again.

    TipIf you cannot describe the task in one sentence, do not automate it yet.

  6. Keep the judgement

    What to say and whether it is any good stays with you.

    Automating that is how brands end up apologising.

The useful version of this is boring and small.

Something makes the work. You say yes. A clock sends it.